APPRAISAL OF CONFLICT RESOLUTION AND ITS EFFECTS ON CONSTRUCTION INDUSTRY IN NIGERIA
Abstract
This study dissects the pervasive challenge of conflict within Nigeria's construction industry, leveraging robust field data from 60 professionals (82.2% response rate). Analysis reveals poor communication (30%) and delayed payments (25%) as the primary conflict catalysts, directly triggering project delays (33.3%) and cost overruns (25%), severely hampering performance and stakeholder relations. Negotiation emerges as the dominant resolution tool (41.7%), prized for its cost-effectiveness and relationship preservation. However, reactive measures alone prove insufficient. Stakeholders overwhelmingly advocate for proactive prevention through clear contract terms (33.3%) and enhanced communication protocols (25%) to mitigate ambiguities and foster transparency. The findings underscore an urgent need for systemic reform: integrating structured communication frameworks, ensuring timely financial flows, and embedding Alternative Dispute Resolution (ADR) mechanisms into contracts. Recommendations extend to mandatory conflict management training, regular stakeholder engagement, and proactive risk identification to cultivate a collaborative industry culture. Embracing these actionable strategies promises significant gains in project efficiency, cost control, and sector-wide trust, positioning conflict management as a cornerstone of Nigeria's construction success.
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