THE ROLE OF EFFECTIVE COMMUNICATION IN THE ACHIEVEMENT OF ADMINISTRATIVE GOALS IN ABIA STATE (A STUDY OF MINISTRY OF HEALTH UMUAHIA)

Student: Rejoice Kaizer
Supervisor: Dr Kingsley Elegalam
HOD: Dr Linus Onyeme
Department of Public Administration
Management Technology
Imo State Polytechnic, Umuagwo, Owerri, Imo State

Abstract

There are many barriers against workplace communication. Interpersonal barriers, semantic barriers, language barriers, physical barriers, listening barriers are some of the major barriers to effective communication between unions and administration. Thus, this based on the problematic background that this research under took to investigate the role of effective communication in the achievement of administrative goals. For the sake of precision and distinctiveness, this research has chosen ministry of health Umuahia as a case study, though the findings of this research can vividly and validly be applied to all organization at large. In the bid to achieve the main objective of this research, questionnaires were distributed, retrieved and analyzed using simple percentage. Chi-square, Statistical tool is used in testing the hypothesis, thus, the researcher hypothesized that effective communication has significant relationship with the achievement of administrative goals. It is also recommended that organizations should ensure that the organizational relationship and team work is realized through the strengthening of communication system.

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