EFFECT OF INDUSTRIAL ACTIONS ON EMPLOYEES' PERFORMANCE INUNIVERSITY OF CROSS RIVER STATE

ABSTRACT The study centred on the effect of industrial actions on Employees' Performance of University of Cross River State. From the study, strike is defined as the refusal to work by employees of an establishment to protest from certain inadequacies in their conditions of service. Strike is a work stoppage caused by mass refusal of employee to work. The study adopted descriptive survey design. The population of the study was 1000 which were drawn from the ASUU UNICROSS Branch, with a sample size of four hundred (400) respondents arrived through the application of Taro Yamane formula, while the sampling technique adopted was stratified sampling techniques. Also, random sampling method was employed in administering the questionnaires. Based on the research, four hypothesis were formulated for the study and were tested with Chi-square method. The research adopted interactionist theory ofaction as a frame work of analysis. Both primary and secondary data were utilized.Main findings and conclusions of the study were that inadequate payment of salary and poor working condition are the major causes of strike in an organisation. The study further revealed that industrial action affects workers' productivity and organisational performance. The findings of the stuidy also show that prompt payment of workers salary and improvement of workers working conditions are ways of reducing constant workers industrial action in an organisation. Finally the study recommended that the workers should be given their pride of place by paying their salaries promptly, given them incentives, make sure they are satisfied job-wise so as to be more dedicated thereby producing good giants who will keep the tone of the nation's flying both within and outside the nation.