EFFECT OF ORGANIZATIONAL BEHAVIOUR ON EMPLOYEE PRODUCTIVITY (A STUDY OF ACCESS BANK NIGERIA PLC ABA)

Student: Faith Blessing Hafuruchi
Supervisor: Dr Onuoha Oju
HOD: Dr Onuoha Oju
Department of Business Administration and Management
Management Technology
Abia State Polytechnic, Aba, Abia State

Abstract

ABSTRACT This study investigates the effect of organizational behaviour on employee productivity, focusing on Access Bank Nigeria Plc, Aba. Organizational behaviour plays a crucial role in shaping employee attitudes, performance, and overall workplace efficiency. The study examines key factors such as leadership style, communication patterns, motivation, and organizational culture, and how these elements influence employee output. A descriptive research design was adopted, and data were collected through structured questionnaires distributed to employees of Access Bank in Aba. The findings reveal that positive organizational behaviour significantly enhances employee productivity, while poor communication, lack of motivation, and ineffective leadership reduce performance levels. The study concludes that organizations that prioritize employee well-being, open communication, and supportive leadership experience higher productivity. Recommendations include improving leadership training, strengthening communication channels, and implementing effective motivation systems.

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