IMPACT OF HUMAN RESOURCES MANAGEMENT ON THE PRODUCTIVITY OF SECRETARIES IN PRIVATE ESTABLISHMENT IN EKITI STATE
Abstract
The purpose of the study was to assess the impact of human resources management on the productivity of secretaries in private establishments in Ekiti State. The specific objectives of the study were to; the level of Human Resource management of secretaries, investigate the relevance of HRM on the career advancement of secretaries, determine the HR needs of secretaries and investigate the effect of HRM on the career advancement of secretaries in private establishment in Ekiti State. Four research questions were raised in line with the objectives. The researcher used a survey type of descriptive design. The population of this study constitutes 108 secretaries working in two private establishments in Ekiti State. Viz: 68 secretaries from Afe Babalola University, Ado Ekiti and 40 secretaries from Crown Polytechnic Ado Ekiti. Eighty-six (86) secretaries were sampled using Krejcie and Morgan (1970) sampling techniques. The researcher used self-administered questionnaires. Descriptive and inferential statistics were used to analyze the collected responses. The study revealed that the level of Human Resource Development among office managers in private establishments in Ekiti State is significantly high. Human Resource Development was found to play a critical role in the career advancement of office managers. The study identified critical HR needs of office managers, including career advancement programs, career planning, human relationship skills, communication skills, and technological skills. HRD was shown to significantly influence the demand and supply of talents and abilities within the institution. The study concluded that Human Resources Management enhances the productivity and career advancement of secretaries in private establishments in Ekiti State. Lastly, the researcher among others recommended that private establishments should continue to invest in robust HRD programs that cater to the continuous professional development of secretaries.
Keywords: Human Resources Management, Productivity, secretaries, Private Establishment.
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