HUMAN RESOURCE MANAGEMENT ON THE PERFORMANCE OF COMMERCIAL BANKS; A STUDY OF FIRST BANK PLC LOKOJA

Abstract This research work Examine Human Resource Management and Organization of Commercial Banks. With special reference to First Bank PLC Lokoja. The study tests as it general objective, the proposition that an effective HRM functions and practices have significant effects on the employees’ job performance and also used the Douglas McGregor's theory x and y as its theoretical framework. In order to carry out this research work, Survey research design was adopted for the study. Respondents were selected for the study using simple random sampling techniques. A set of structured questionnaire was designed to collect relevant information from the respondents. The data collected were analysed using frequency tables and simple percentages, and hypotheses were tested using chi-square. Based on the findings of the study, it was basically discovered that human resource management has significant effect on employees' performance. Following the findings, recommendations were made; Organizations should invest more in training and developing the skills of employees to ensure a harmonious relationship between management and employee and asses the performance of the organization on a regular basis.