THE IMPACT OF EMPLOYEE PARTICIPATION IN DECISION MAKING ON ORGANIZATIONAL PRODUCTIVITY: A CASE STUDY OF GALLENS WATER GBOKO

Abstract This study examined the impact of employee participation in decision-making on organizational productivity, using Gallens Water, Gboko as a case study. Employee participation in decision-making has increasingly been recognized as a key management strategy for improving productivity, employee commitment, and organizational performance. The study adopted a descriptive survey research design. Data were collected through structured questionnaires administered to employees across various departments. Findings revealed that employee involvement in decision-making positively influences productivity, enhances job satisfaction, and reduces workplace conflict. The study concluded that participatory management practices significantly improve organizational productivity. It recommended that management should create structured platforms for employee input and promote transparent communication systems. Keywords: Employee participation, decision-making, productivity, organizational performance, participatory management.