THE EFFECT OF PERFORMANCE IMPROVEMENT ON PRODUCTIVITY IN PAMO NIGERIA LIMITED, CALABAR, CROSS RIVER STATE, NIGERIA

This study examines the organizational development strategies and performance of Eco Bank Plc, Calabar. The study adopted survey research design. Simple random sampling technique was employed in this study. Structured questionnaire was used to elicit data from respondents. Taro Yamane formula was adopted to determine the sample size of 52 out of the population of 54 permanents and contract employees of Eco Bank Plc, Calabar. Data gathered through structured questionnaire was analyzed using percentage and frequency distribution. Chi-square tool was used in testing the hypothesis. The study revealed that; there is significant relationship between organizational development strategies and profitability of Eco Bank Plc, Calabar. Also, study revealed that there is significant relationship between organizational development strategies and employee productivity and that organizational development strategies significantly relate to quality of service delivery of Eco Bank Plc, Calabar. Based on the findings, the study recommended that; Eco Bank Plc, Calabar and other business organizations should hold conferences, and seminars in order to train and develop both managerial and non-managerial employees on ICT and other professional skills in order to enhance their profitability level. The study concludes that organizational development strategies if adequately utilize can enhance the performance of Eco Bank Plc, Calabar. Also, organization that invest on the training and development of its employee can make them feel that they are valued by their organizations, thus increasing their contribution towards the attainment of their organizational goal and objectives.