IMPACTS OF EMPLOYEES PARTICIPATION IN DECISION MAKING ON ORGANIZATIONAL PRODUCTIVITY: A CASE STUDY OF GALLENS WATER GBOKO

Abstract Employee participation in decision making has become an essential managerial strategy for improving organizational productivity and workplace efficiency. This study examined the impacts of employees’ participation in decision making on organizational productivity using Gallens Water Company, Gboko, Benue State as a case study. The study adopted a descriptive survey research design utilizing both primary and secondary data sources. Data were collected through questionnaires administered to staff of the organization. Findings revealed that employee involvement in organizational decisions enhances job satisfaction, commitment, innovation, and productivity. The study further showed that participatory management improves communication flow and reduces workplace conflicts. The study concludes that organizations that encourage employee participation achieve higher productivity levels compared to those operating under centralized decision-making systems. Recommendations include adoption of participatory leadership styles, improved communication channels, and inclusion of employees in operational and strategic decisions. Keywords: Employee Participation, Decision Making, Organizational Productivity, Employee Performance, Participatory Management.