CHALLENGES OF MAINTENANCE OF PUBLIC HOSPITALS (A STUDY OF STATE SPECIALIST HOSPITAL MAIDUGURI, BORNO STATE)
Abstract
This study concentrates on identifying The Challenges Of Maintenance Of Public Hospitals (A Study Of State Specialist Hospital Maiduguri, Borno State) as a case study. The objectives are to identify the maintenance policies in state Specially hospital Maiduguri, to assess the effectiveness of maintenance policies, to identify the challenges associated with the implementation of the maintenance policy in the study area. The research design used for this study is the quantitative research design method, the sampling size is 50 respondents, the sampling technique adopted was the simple random sampling technique of which 50 respondents that is, 8 Estate officers, 4 Out-sourced contractors and 38 Tenants were administered questionnaires. The findings of the study showed that, the approach for current maintenance policies of state Specially hospital Maiduguri is that, maintenance of properties are carried out upon request by the staff which the request takes no longer time to be acted upon by the management. Regular inspection of properties is carried out for proper maintenance and avoidance of damages. The study also revealed that in assessing the effectiveness of the maintenance policy in the study area, the Hospitals properties must be inspected regularly to identify faulty ones for quick replacement and also quick response to maintenance need of building when old tenants moves out for new tenant to occupy. It also involves Cleaning and servicing of material. Some of the challenges faced in the Hospital are, un-planned and un-scheduled maintenance, poor staff welfare, the use of manual and aging equipments. It was concluded that. The importance of maintenance management is increasing, with a progressively and hastily varying nature of residential properties. The onus lies on designers, property managers, owners of institutions and tenants or occupants to improve their attitudes towards maintenance management. The study recommends strategies to be formulated in line with systems and components of properties, to ensure that the apartments or blocks remain operational in a safe manner. To gain optimum benefits from preventive maintenance, property managers should be more proactive by incorporating preventive maintenance task into a work-order system and keep systematic maintenance record, either by computer or manually. The study also recommend that a national maintenance policy should be formulated to compel people to undertake maintenance on the buildings they
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