EFFECT OF ORGANIZATIONAL CLIMATE ON EMPLOYEE JOB SATISFACTION; A STUDY OF BRITISH AMERICAN TOBACCO, ABUJA

Abstract Organizational climate significantly influences employees’ attitudes, motivation, commitment, and overall job satisfaction in modern organizations. This study examined the effect of organizational climate on employee job satisfaction using British American Tobacco, Abuja, as a case study. Specifically, the study investigated how leadership style, communication patterns, reward systems, and workplace environment influence employee satisfaction. A descriptive survey research design was adopted, while structured questionnaires were used to collect data from employees of the organization. Data obtained were analyzed using descriptive statistics and regression analysis. Findings revealed that a positive organizational climate enhances employee morale, increases commitment, and improves job satisfaction. The study concluded that organizational climate remains a major determinant of employee productivity and retention. It recommended that management should promote participatory leadership, transparent communication, and equitable reward systems to sustain employee satisfaction and organizational performance. Keywords: Organizational Climate, Job Satisfaction, Leadership Style, Workplace Environment, Employee Motivation.