IMPACT OF ONLINE CONTENT ON CONSUMER BEHAVIOUR. A STUDY OF YOUTH’S PURCHASING DECISION IN ABEOKUTA, OGUN STATE.

Student: Damilola Aderinsola Odumabo
Supervisor: Prof Olufemi Onabajo
HOD: Prof Olufemi Onabajo
Department of Mass Communication
College of Arts, Management and Social Sciences
Chrisland University, Owode, Ogun State

Abstract

The rapid growth of online content since the 2000s has radicalised modern marketing and enhanced consumer engagement in Nigeria. The prevalence among youth has continued to attract scholarly interest. This research investigated different types of online contents, pay advertisements, influencer reviews, user-generated content, and social media posts, with a view to examining the extent to which online content influences young adults, determining the online source with the highest impact and investigating the correlation between youths’ perception of online content produced by influencers and companies Descriptive design was employed. Social Learning Theory by Albert Bandura and Uses and Gratification Theory katz, Blumler and Gurevitch served as the framework. Data were elicited using survey which were administered to 392 respondents at Federal University of Agriculture, Abeokuta. and focus group discussion. Data was subjected to qualitative analysis. Buying decisions were greatly influenced by online contents. Social media: Instagram, TikTok, and YouTube were major channels for marketing. Influencer-endorsements, customer review and testimonials were put forward as influential feedback mechanisms. There were varying levels of awareness toward the persuasive strategies of embedded digital marketing. The culture of online content marketing should be anchored on values and lifestyle of young consumers; educational programmes should be put in place to promote digital literacy and critical evaluation of online marketing. Keywords: Online content, Consumer behavior, Social media engagement, Influencer marketing, purchasing decision. Word Count: 212

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