THE IMPACT OF CONFLICT MANAGEMENT IN THE ACHIEVEMENT OF ORGANIZATIONAL GOALS: A STUDY OF ABUBAKAR TATARI ALI POLYTECHNIC, BAUCHI
Abstract
This study examines the impact of conflict management on the achievement of organizational goals in Abubakar Tatari Ali Polytechnic, Bauchi. Conflict is an inevitable phenomenon in every organization due to differences in interests, values, and perceptions among employees. When poorly managed, conflict can lead to reduced productivity, poor communication, and organizational inefficiency. However, when effectively managed, conflict can improve decision-making, encourage innovation, and strengthen workplace relationships. The study adopted a descriptive survey research design and utilized questionnaires as the primary data collection instrument. Data were analyzed using descriptive statistical methods. The findings revealed that effective conflict management strategies such as communication, negotiation, and collaboration significantly contribute to improved organizational performance and the achievement of institutional goals. The study concludes that proper conflict management practices are essential for maintaining harmony and enhancing productivity within organizations. It recommends that management should establish effective conflict resolution mechanisms and promote open communication among staff.
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