EFFECTS OF E-PAYMENT ON THE PERFORMANCE OF SMES IN BAUCHI STATE
Abstract
ABSTRACT
Thestudyexaminedeffectsofe-paymentontheperformanceofSMEsinBauchiState.Inspiteof the effort of banks to make sure that customers (SMEs) reap the benefits of their services, online theft and scams, non-availability of financial services, payment of hidden cost of electronic banking like Short Message Services (SMS), for sending alert, compulsory acquisition of ATM cards, non-acceptability of Nigerian cards for international transaction, malfunctioning Automated Teller Machines (ATMs) and network downtime has been an issue. Against this, the study determined the influence of POS, ATM payment and mobile banking on performance of SMEs in Bauchi State. The study employed the application of Joseph Schumpeter's Theory of Economic Development and Technology Acceptance Model. The study used survey research design in which structured questionnaire (five likert) were used to collect data from staffs of SMEs in Bauchi State. The data collected were analyzed using Multiple Regression with the aid of SPSSS version 22. The study found that: there is significant positive relationship betweenATM payment, POS, Mobile Banking and Performance of SMEs in Bauchi State. Thus, the study concluded that e-payment significantly influence the performance of SMEs in Bauchi State. The study recommended that: the managers need to design short courses in the area of using electronic payment systems to save time and money, particularly for those with lowereducational backgrounds as education is an important factor in accessing electronic payment systems
Keywords:E-Payment, ATM,POS,MobileBanking,PerformanceandSMEs
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