ORGANIZATIONAL MONITORING AND EMPLOYEE PRODUCTIVITY OF MANUFACTURING FIRMS IN DELTA STATE

The Study examined the effect of organizational monitoring on employee productivity of manufacturing firms in Delta State. The specific objectives of the Study were to determine the impact of management information systems, electronic monitoring, and workforce training on employee productivity of selected manufacturing Firms in Delta State. A cross-sectional survey research design method was adopted. A self-structured instrument developed by the researcher, with options such as strongly agree, agree, undecided, disagree, and strongly disagree, popularly referred to as the five (5) point Likert scale, was used to collect information from the respondents. The population of the Study consisted of three hundred and sixty-four (364) staff selected from different locations of manufacturing firms in Delta State. A total of one hundred and eighty-three (183) copies of the questionnaire were duly completed and returned, showing a 96.3% response rate. Research hypotheses were tested using ANOVA, which I conducted with the Statistical Package for the Social Sciences (SPSS) version 25.0. Findings from the Study revealed that management information systems, electronic monitoring, and workforce training have significant effects on employee productivity of selected manufacturing firms in Delta state. In view of the findings, the Study recommended that management of firms cannot take arbitrary decisions without consulting employees, as this would have negative consequences. Among the reasons cited by employees as to why care should be taken when using electronic monitoring are: it limits access to vital work-related information, it leads to a lack of trust, it is intimidating, can lead to micromanagement of employees, it can cause anxiety, tension, and stress, and it interferes with the proper flow of information.