EFFECT OF INFORMATION COMMUNICATION TECHNOLOGY ON SUPPLY CHAIN PERFORMANCE

This research work examines the effect of Information and communication technology on supply chain performance in Nigeria Bottling Plc Ibadan, Oyo State. This research work explains the relevance of Information Communication Technology on supply chain performance. The research study intends to achieve the following objectives; to determine the effect of ICT application on supply chain performance of Nigeria Bottling Plc, to examine the impact of procurement lead time and level of automation on supply chain performance in Nigeria Bottling Plc and to identify the challenges of ICT on supply chain performance in Nigeria Bottling Plc. Primary and secondary source of data were utilized in the study. The research study employed a descriptive study design. Tables and simple percentage were used as technique of analyzing the research questions while chi-square was used to test the research hypothesis. The analysis and interpretation of data that have to do with the investigation are means by which the research problems are answered with the verbal numerical and graphical presentation of the result found in the study. Secondary data were collected from relevant textbooks, research work, company magazine and journals. The finding of research study established from the majority of the respondents (84%) indicated that communication technology had a great impact on supply chain performance to a great extent. There is a positive significant relationship between communication technology and supply chain performance. The study recommends that there is need for adoption of improved technology so as to ensure efficiency in information flow which is very essential for supply chain performance.