EMPLOYERS, EXPECTATIONS FROM OFFICE MANAGERS IN ICT DRIVEN BUSINESS ORGANIZATIONS A STUIDY OF SELECTED BUSINESS ORGANIZATIONS IN OWERRI MUNICIPAL

ABSTRACT This study focuses on emplyers' expectations from office manager in ICT drive n business organization. selected business organization were used as case study. Four research questions were used to elicit data from 35 Office Managers. The target population for the study is business organizations that are ICT driven in O werri Municipal. There was nopopultion sample since the entire populaytion w as studied. In carrying out the stuy, the survey research method which make use of the questionaire as the man instrument for data collection was adopted. The d ata collected was analyzed using the mean. A mean score of 3.00 was considere d relevant on four likert-scale. Analysis showed that employers are highly select ive on office managers who have good communication skills. based on the findi ngs it was concluded that since ICT innovation era poses a lot of challenges to b oth prospective nd practicing office managers, the prospective office managers s hould endeavour to develop themselves to suite the expectations of employers, while the practicing ones should take advntage of training oppportunities open t o them. It was recommended that institution of higher learning should introduce the use of modern ICT equipment in their training course cirriculum in order to produce well-groomed office managers who should that the national board for T echnical Education collaborate with schools of higher learning to introduce cour ses that will furtherenhance the skills of the students in those institutions. Additi onally, Nigerian government is encouraged to enact laws that will make the teac hing off the vocational coursed in schools a must. Finally, there should be comp ulsory industrial training for all students who have completed their Higher Natio nal Diploma programme.