INFLUENCE OF SOCIAL MEDIA ADVERTISING OF PAMPERS DIAPERS ON CONSUMER BEHAVIOR AND PURCHASING DECISION OF NURSING MOTHERS IN ENUGU METROPOLIS
Abstract
This study explores the influence of social media on consumer buying behavior
in Nigeria, with a particular focus on Pampers diapers. Employing a survey
research design, data was collected from a representative sample of residents in
Enugu Metropolis using a combination of primary data collection methods,
including questionnaires and personal interviews, alongside a secondary
literature review. The research aims to understand the effects of social media
advertising on consumer perceptions, preferences, and ultimately, purchasing
decisions. The findings reveal that social media plays a significant role in shaping
consumer behavior, with 25% of respondents indicating that social media
advertisements "Always" influence their decisions regarding Pampers diapers.
Additionally, 30.56% of participants expressed that they are "Extremely likely"
to try Pampers after encountering positive reviews or promotions on social media,
underscoring the importance of user-generated content in fostering consumer
trust and driving purchasing intent. Moreover, 27.78% of respondents "Strongly
Agree" that social media promotions enhance their intention to select Pampers
over competing brands, highlighting the effectiveness of targeted social media
strategies in influencing consumer choice.
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