IMPACT OF AUTOMATION ON EMPLOYEE PRODUCTIVITY (A STUDY OF MINISTRY OF WORKS AND TRANSPORT, MAIDUGURI)
Abstract
ABSTRACT
Office automation significantly reduces human errors and improves workflow efficiency, allowing employees to focus on more strategic tasks. The implementation of office automation technologies can involve software for word processing, spreadsheets, database management, and communication tools. This study examined impact of Automation on Employee Productivity in Ministry of Works and Transport, Maiduguri, Maiduguri. The study comprised on four objectives which were turned into four research questions. The study was a survey research. The population consisted of 46 employees of Ministry of Works and Transport, Maiduguri. The instrument for data collection for data collection was a close-ended questionnaire tagged Impact of Automation on Employee Productivity Questionnaire (IUEPQ) 18 items. The findings revealed Office fixed automation has impact on employees’ productivity, Office programmable automation has impact on employees; productivity, Office flexible automation has impact on employees’ productivity and Office integrated automation has impact on employees’ productivity. The study recommends among others that Organizations should identify automation opportunities and develop a clear plan and Organizations should identify areas where flexible automation can add value and select automation tools that align with business needs.
Full-Text Access Notice
In accordance with the NERD Policy on promoting peer-reviewed publication, public access to the full text of a project, thesis or dissertation is restricted for three years, allowing the author and supervisors sufficient time to pursue peer-reviewed publication.
During this period, researchers with legitimate academic or research purposes may request authorisation directly from the author to enable NERD to release the indexed full texts of the work using the form below.