A STUDY OF EFFECTS OF POOR OFFICE ENVIRONMENT ON THE SECRETARY’S JOB PERFORMANCE (A CASE STUDY OF ESUT ENUGU)

ABSTRACT This research work ―The effects of poor office environment on the secretary‘s job performance‖ was carried out with the overall aim of finding out the effects of poor office environment on the secretary‘s job performance. ESUT was used as a case study. The data for this study was collected through the use of questionnaire and observation methods. The administered questionnaire were analysed in tabular forms use simple percentages. The outcome of the study proved that the depressing and stimulating nature of most office were far reaching negative effects on the overall job performance of secretaries, equally small floor space and congested nature of some office does not give the secretary adequate comfort and balance to discharge their duties effectively and efficiently. The researcher also applied Taro Yamani formular to determine the sample size of 60 respondents. The study used simple table and percentages to analyze data collected for the study and chi -square (X2) statistical tool to test hypothesis. Several findings made in the study were as follows: that poor office environment affects workers level of output; that, the salary structure affects workers motivation and productivity; that indifferent attitude to workers welfare by the management has inversely related impact on the motivation of workers. These findings guided the researcher in drawing conclusions and recommending as follows: that The staff of ESUT should register and identify with the Nigerian Labour Congress (NLC), adequate modern machines should be brought into the organization so as to enhance the productivity of workers and also reduce burden or fatigue and that the management should provide an environment which is pleasant, comfortable and conducive to good working habits.