PROFESSIONAL ETHICS REQUIRED OF OFFICE MANAGERS FOR EFFECTIVE JOB PERFORMANCE IN FEDERAL POLYTECHNIC BAUCHI

ABSTRACT This project titled professional ethics required by Office Managers for effective job performance was undertaken to assess the professional ethics required of Office Managers for effective job performance using Federal Polytechnic, Bauchi as a case study. Professional ethics encompass a range of principles that guide office managers in their duties, ensuring that integrity, confidentiality, and accountability are obtained. Ethical standards improve teamwork, provide emotional stability, protect institutional property, and enhance positive public image. A survey research design was used to carry out the study, and four research questions guided the study. Sixteen items’ questionnaires were administered to 62 respondents who were used for the study. Data collected were analyzed using mean on a five-point Likert scales. The results indicated that integrity and honesty, confidentiality and data protection, accountability and transparency, as well as respect and fair treatment, are the professional ethics required by office managers for effective job performance in an organization. Base on the findings it was concluded that, office managers must prioritize professional ethics to create a supportive and efficient workplace by embedding integrity, confidentiality, accountability, and fairness into their management practices, office managers can significantly enhance both team dynamics and organizational performance. It was recommended among others that organizations should implement regular training sessions focused on professional ethics, including integrity, confidentiality, and accountability. This will equip office managers with the necessary skills and knowledge to uphold ethical standards in their daily operations.