JOB RELATED FACTORS AND EMPLOYEE TURNOVER OF FAST FOOD FIRMS IN PORT HARCOURT, RIVERS STATE
Abstract
This study examined the relationship between Job Related Factors and Employee Turnover of Fast food firms in Port Harcourt, Rivers State. The study adopted the cross-sectional survey research design and data was collected from 126 employees across the selected fast food firms using questionnaire. Pearson Moment correlation coefficient statistical tool was employed to test the hypotheses. Findings from this study revealed positive and significant relationships between the four dimensions of Job Related Factors (empowerment, working conditions, organizational culture and job satisfaction) and Employee Turnover. The study recommends that: Managers of these fast-food should make employee friendly policies which will make them committed to their job. Managers of these hospitality establishments should provide a good working environment that will encourage career development and fulfilment. There is need for managers to improve the management- employee relationship as this will increase the confidence of the employees in the management. Finally, management should be flexible and not rigid in their justice system as fairness will make employees relaxed and as such give their best.
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