RECORD MANAGEMENT IN ICT ERA: THE OFFICE MANAGER’S ROLE (A CASE STUDY OF FEDERAL COLLEGE OF EDUCATION TECHNICAL GUSAU) ZAMFARA STATE

ABSTRACT This project was carried out to investigate the office managers role in ICT Era, while dealing with record management in an organization, a case study of federal college of education technical Gusau, Zamfara state. Seven objectives and their corresponding seven research questions were formulated, the objectives of this study include; to find out the roles of an office manager in ICT era, and to find out the equipments that are use in record managements to examine the objectives of this study the research questions include, what are the roles of an office manager in ICT era?, and what are the equipments that are use in record managements?, the population of the study was 40 Secretaries, and the sample was 10 secretary randomly selected from the population, the instrument used for data collection was questionnaire, and the data collected was analyzed using percentage and frequency count. The study revealed that the record management has relevance to business organization, and That ICT has made a tremendous impact on record management, the researcher was recommended that various organization should organize seminars and workshops to enlighten office managers on the uses and relevance of record management in ICT era and that Office managers are advised to adopt a proper method of record management that suit the particular organization. This will help work to be easier and faster.