THE EFFECT OF PERFORMANCE MANAGEMENT ON EMPLOYEE OUTPUT IN BANKING INDUSTRY (A CASE STUDY OF FIRST BANK PLC DAMATURU BRANCH)

Several organizations across the global have been faced with difficulties in attaining their organizational goals. Owing to the difficulties, some organizations have crumbled to their knees leading to more costly challenges. Thus, the purpose of the Study was to assess the effect of performance management on employee output; A survey of First Bank Damaturu. The objectives of the Study were to: To highlight the way of achieving good managerial practice through setting performance management in banking industry, to highlight Ways in which employees' output would be integrated as a major factor in management key decision, to see how performance management and employees output and policies are in line and support to achieve business objective to produce coherent and clear framework for development and advancing the banking industry. The information provided by this research will benefit policymakers, community members and academicians. The study was guided by the Equity Theory and Social Justice Theory. It adopted a descriptive survey research design with a target population of 32 employees. The sample size of 29 was determined. The researcher collected data using questionnaires. The instrument were validated by the supervisors. Reliability of the instruments was determined through a pilot study where cronbach alpha coefficient of 0.87. This indicated that the instruments were reliable. Quantitative data was analyzed using descriptive statistics and inferential statistics and presented in tables. The study established that the following elements of performance management process: performance appraisal system, training and development and reward system affects employee productivity (p values were less than 0.05). It was therefore recommended that for enhanced employee output the policy makers and the bank should ensure that performance of the employees is appraised, training and development be conducted and reward system adopted.