THE IMPACT OF CYBERCRIME ON THE JOB PERFORMANCE OF OFFICE MANAGERS IN PUBLIC INSTITUTIONS IN EKITI STATE.

ABSTRACT The purpose of the study was to examine impact of cybercrime on the performance of the Office Manager public institutions in Ekiti state. The specific objectives of the study were; to analyze the impact of cyber crime on the performance of office managers, to investigate cybercrime threats that affect the information safeguided by the officer managers and to determine the methods of tackling threats that can affects the information safeguided by the office managers. The researcher used a survey method to selected 120 confidential secretaries of Federal polytechnic Ado Ekiti (FPA), Ekiti State University, and Bamidele Olumilua University of Education, Science and Technology, Ikere-Ekiti. The sample size of this study comprises of 90 secretaries from the population. And the sample technique used was simple random sampling technique. The Pearson moment correlation coefficient formula was used to analyses the hypotheses. The researcher used self-administered questionnaires. The finding discovered that cybercrime threats such as malware attack, phishing and fraudsters are a big barrier to office managers duties in the office. And, cyber threats can be tackled through penetration test, prevention system and strong fire wall. The researcher concluded that job performance of secretaries is been strongly affected by cybercrime and cyber threats. Lastly, the researcher recommended; the management of the institution should arrange training that will educate the secretary on how to look out for threats such as phishing and error of omission. Keywords: Cybercrime, Performance, Office Managers, Public Institutions.