WELFARE SERVICE DELIVERY AND STAFF PERFORMANCE OF PUBLIC SECTOR (A CASE STUDY MINISTRY OF FINANCE UMUAHIA)

ABSTRACT This study impact of welfare service delivery and staff performance of public sector focused on Ministry of finance Umuahia. The study used survey design technique. The population consists of 100 staff of Ministry of finance Umuahia; While Taro Yamen formula is used in deterring the sample size. Both primary and secondary sources of data will be used. A structured questionnaire will be the main instrument far data collection. The research questions will be analyzed with simple percentage and frequency tables, while the research hypothesis will be tested with chi-square statistical method at 5% level of significance. The findings of the study were that the provision of health care facilities significantly affect employee job morale and provision of housing facilities significantly contribute to employee job satisfaction. It was concluded that employees of public organizations in Imo State are not enjoying adequate employee welfare packages. It was recommended that Abia State Government should provide adequate employee welfare packages for workers in public service in order to promote high performance and also equip staff offices, provide sanitary facilities, medical assistance and other welfare scheme to improve the job satisfaction of employees.