HUMAN RELATIONS FOR EFFECTIVE PERFORMANCE OF PROFESSIONAL OFFICE FUNCTION: A CASE STUDY OF NIGERIAN GAS CYLINDER COMPANY, IBADAN
Abstract
This study investigates the role of human relations in enhancing the effective performance of professional office functions, using Nigerian Gas Cylinder Company, Ibadan as a case study. Human relations, which encompass communication, motivation, leadership, and interpersonal interactions, are essential for achieving organizational goals. The study adopts a descriptive research design, utilizing questionnaires and interviews to collect data from employees. Findings reveal that effective human relations significantly improve employee productivity, job satisfaction, and organizational efficiency. Poor communication and lack of motivation were identified as major challenges affecting performance. The study concludes that organizations that prioritize human relations achieve better operational outcomes. It recommends improved communication systems, staff training, and employee engagement strategies.
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