EFFECT OF INFORMATION AND COMMUNICATION TECHNOLOGY ON OFFICE MANAGERS’ PERFORMANCE IN SOMOLU LOCAL GOVERNMENT, SOMOLU LAGOS
Abstract
The study was carried out to investigate the Effect of Information and Communication Technology on Office Manager’s Performance in an Organisation with reference to Somolu Local Government in Lagos State. Before the advancement of technology, most organizations were dominated by manually operated machines and equipment which were crude and primitive. The increase in information and communication technology has replaced the manually operated system. This has widened the scope and practice of the Secretarial Profession in terms of work quality, accuracy, speed, information and variety of job to be done. In today’s business organisation, manually operated systems are giving way to electronic operated systems. Hence, the need to adapt to meet the challenges ahead, meeting these challenges demand the acquisition of new skills and attitudes as well as the development of new Secretarial Profession Concepts. Relevant data were collected from textbooks, Journals and lecture notes. Data were also collected by means of questionnaires which is the major instrument, constructed and percentage were used to analyze data collected and communication technology on Office manager’s performance in an organisation.
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