CORPORATE IMAGE-MAKING AND BRAND SUSTAINABILITY: A STUDY OF UNICROSS, CALABAR

Student: Lucy Henry Emene
Supervisor: Dr Godswill John
HOD: Dr John Ukam
Department of Mass Communication
Communication and Media Studies
University of Cross River State, Calabar

Abstract

Pahwa (2021), public relations is a strategic communication process companies, individuals, and organisations use to build mutually beneficial relationships with the public. Also, Young (2021) view public relations as “a strategic communication process that builds mutually beneficial relationships between organizations and their publics. Whereas, Lee (2021) defined Public Relations as the management function which evaluates public attitudes, identifies the policies and procedures of an individual or an organization with the public interest, and plans and executes a program of action to earn public understanding and acceptance. Summarily, Public Relations can be seen as a connection or association between a university such as University of Cross River State and the general public. i

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