EFFECTIVE COMMUNICATION: AN INSTRUMENT FOR ACHIEVING ORGANIZATIONAL EFFICIENCY (A CASE STUDY OF FEDERAL POLYTECHNIC KAURA NAMODA)

Student: Blessing Atimanu Inde
Supervisor: Mr Sirajo Shehu
HOD: Mr Sirajo Shehu
Department of Business Administration (management Option)
Business Administration
Federal Polytechnic, Kaura/Namoda, Zamfara State

Abstract

The project title ‘’Effective communication an instrument for achieving organizational efficiency, a case study of Federal Polytechnic Kaura Namoda Zamfara State. The objective of this study therefore, is to investigate the relationship between effective communication and employees performance in Federal Polytechnic Kaura Namoda and to examine the communication techniques that enhance performance in Federal Polytechnic Kaura Namoda the research population of the study is 979 as the population of the institution under study for academic and Nonacademic staff, and the sample size of 284 was obtained using Yamani. The instrument used for data collection is questionnaire, where 284 questionnaires were distributed to sample staff of the case study using stratified sampling technique and all were validly filled and returned. The major findings reveal that Communication technique has effectively enhanced employee’s performance in Federal Polytechnic Kaura Namoda. It also found that circulars are the most effective method of transmitting information in the institution. The researcher recommended that; all cadres of staff should be involved in decisions and issues that affect their performance, by doing this, it will lead to organizational development and positive outcome will be achieved. Seminars and workshops should be organized to enlighten the staff on the important of effective communication, training and retraining to increase their performance in their academic and administrative responsibilities.

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