EFFECT OF STAFF MOTIVATION ON EMPLOYEE PERFORMANCE, ACCESS BANK NIGERIA PLC, LAGOS STATE

Student: Gabriel Olarewaju Olaleye
Supervisor: Dr Aderibigbe Segun Ademola
HOD: Dr Joseph Dada
Department of Business Administration
Management Science
Joseph Ayo Babalola University, Ikeji-Arakeji, Osun State

Abstract

This study examines the effect of staff motivation on employee performance, Access Bank Nigeria Plc, Lagos State. The specific objectives of the study were to identify the various motivational packages use for employee motivation in Access Bank plc Alagbado Branch, Lagos State; examine the effect of non-monetary package on employee performance in Access Bank plc Alagbado, Branch, Lagos State and ascertain the effect of monetary package on employee job performance in Access Bank plc Alagbado, Branch, Lagos State. A survey research design was adopted to gather data for the study through the administration of questionnaire. The population of the study consisted of 8,537 employees of Access Bank, Plc Nigeria and Taro Yamani formula was used to determine the sample of 382 selected employees of the ministries. Out of 382 copies of questionnaire distributed to respondents but 352 copies of questionnaire were validly and completely returned and this was used for the study. The study used both descriptive and inferential statistic tools to analyse the collected data. The findings of the study revealed that non-monetary package as training and development increase motivated employees to work extra time to meet their target for the bank. The Non-monetary package reduced the rate of employee turnover and organizational productivity as well as increase employee loyalty and sense of belonging in the bank. The study reveals that appreciation of gift to employee at the end of the year go along way in the life of employee whch result to increase in organisational development. The study showed that monetary packages enhance employee effectiveness and efficiency which led to increase in organisational performance. The result of the hypothesis revealed that non-monetary motivation (F = 56.214; R= .396, R2= 0.238, β = .808; t = 1.130; p

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