EFFECT OF JOB SATISFACTION ON EMPLOYEE PERFORMANCE (A CASE STUDY OF ACCESS BANK PLC, MAIDUGURI MAIN BRANCH)

ABSTRACT The study was carried out to examine the effect of job satisfaction on employee performance with reference to Access Bank Plc, Maiduguri Main Branch. Related journals were reviewed in relation to the topic and some theories were also adopted. The research adopted a survey research design and a total population of thirty-seven (37) staff of Access Bank Plc, Maiduguri was used while the sample size was thirty-four (34) respondents. The instrument used for the data was a self-designed questionnaire containing items each carefully structured on each of the objectives covered or investigated in this study. Chi-square statistical tool was used to test the hypothesis as stated in chapter one of this study. The findings showed that effect of job satisfaction on employee performance in Access Bank Plc, Maiduguri main Branch. The study recommends that organization should add more motivational tools such as adequate working tools, better condition of service, regular promotions and increment of salary so as to make their workers to perform satisfactorily and that the Bank should add fringe benefits and incentives to their workers so that employees will perform satisfactorily and put in their best practices in the organization.