IMPACT OF COMPUTER TECHNOLOGY ON THE PERFORMANCE OF BUSINESS ORGANIZATIONS IN NIGERIA. A STUDY OF UNITY BANK PLC, LAFIA.
Abstract
The study examines the impact of computer technology on the performance of business organizations in Nigeria. A study of Unity Bank Plc, Lafia. This can only be achieved through an effective and efficient human resource development structure. To achieve the objective of the project, primary and secondary data were used. Data was obtained through a well-structured questionnaire administered the data obtained were analyzed with econometric models of multiple regression and diagnostic test. The study found that the usage of computer, telecommunication and video techniques positively and significantly related to the productivity (performance) of Banks’ in Nigeria. Based on these findings, the implications for technology on banks performance and Organizations should embrace computer technology tools and services so as to have competitive edge and improve service delivery to customers, have more self-service enabled services, automate all critical processes to achieve higher efficiency, reliability and control in the organization.
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