EFFECT OF NON-MONETARY REWARD SYSTEM ON EMPLOYEE JOBS SATISFACTION IN SELECTED COMMERCIAL BANKS IN MAIDUGURI METROPOLIS

Student: Muhammad Baba Ahmed
Supervisor: Mrs Hajja Musa Hamsatu
HOD: Mr Yukubu John Abdullahi
Department of Banking and Finance
Management Science
Ramat Polytechnic, Maiduguri, Borno State

Abstract

This study examined effect of non-monetary reward system on employee jobs satisfaction in selected commercial Banks in Maiduguri Metropolis. Similarly, non-monetary rewards plays a critical role in motivating competent employees which lead to performance. Sample size was adopted and eight (8) banks were namely Eco Bank ltd, Fidelity Bank Plc, FCMB Plc, Zenith Bank Plc, Access Bank Plc, and GT Bank Plc. One hundred and forty-eight (148) respondents eight (8) out of eighteen (18) commercial banks were selected based on the financial strength of the Bank. All the above findings on the significant effect between appreciation and employee job satisfactions selected commercial banks. It was recommended that management of the bank should endeavor to shows the present of fairness in their recognition as employees are agent who are affected by the non-monetary rewards. Reward preferences of employees should be considered in the distribution of non-monetary incentives for maximum job satisfaction.

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