PERCIEVED IMPACT OF CREDIT MANAGEMENT ON FINANCIAL PERFORMANCE OF FIRST BANK MAIDUGURI PLC, BORNO STATE, NIGERIA

ABSTRACT Credit management is one of the most important activities in any company and cannot be overlooked by any economic enterprise engaged in credit irrespective of its business nature. The study sought to determine the perceived impact of credit management on the financial performance of first banks in Borno, State. The study adopted a descriptive survey design. The target population of study consisted of 60 employees of First bank in credit department. Entire population was used as the sample giving a sample size of size of 60 employees. Purposive sampling technique was used in sampling where the entire population was included in the study. Primary data was collected using questionnaires which was administered to the respondents by the researcher. Descriptive and inferential statistics was used to analyze data. The study found that client appraisal, credit risk control and collection policy had effect on financial performance of First bank. The study recommends that first bank should enhance their collection policy by adapting a more stringent policy to a lenient policy for effective debt recovery.