IMPACT OF BUSINESS ETHICS ON ORGANIZATIONAL PROFITABILITY AND GROWTH (A STUDY OF UNION BANK NIGERIAN PLC, ABA)

Student: Nkechi Gift Anayo
Supervisor: Dr Onuoha Oju
HOD: Dr Onuoha Oju
Department of BUSINESS ADMINSTRATION AND MANAGEMENT
SCHOOL OF BUSINESS AND MANAGEMENT TECHNOLOGY
Abia State Polytechnic, Aba, Abia State

Abstract

ABSTRACT This study investigates the impact of business ethics on organizational profitability and growth, with a focus on Union Bank Nigeria Plc, Aba. In today's highly competitive and dynamic business environment, ethical behavior has become a crucial determinant of long-term organizational success. The research examines how ethical practices such as transparency, accountability, fairness, and corporate social responsibility influence financial performance and organizational expansion. Using a structured research approach, data were collected from employees and customers of the bank through questionnaires and interviews. The findings reveal that strong ethical standards significantly enhance customer trust, employee commitment, and overall organizational reputation, which in turn positively affect profitability and growth. The study concludes that organizations that prioritize ethical practices tend to achieve sustainable growth and maintain a competitive advantage. Recommendations are provided to strengthen ethical compliance and corporate governance within the banking sector.

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