THE IMPACT OF CONFLICT MANAGEMENT ON WORKER’S PERFORMANCE IN PUBLIC SECTOR (A CASE STUDY OF IGALAMELA/ODOLU LGA)

Student: Janet Ambrose
Supervisor: Dr Ogbole Francis Orokpo
HOD: Mr Ali Yakubu
Department of Public Administration
School of General and Administrative Studies
Federal Polytechnic, Idah, Kogi State

Abstract

Conflict is a natural phenomenon in most organisations as long as human relationships are involved. As such the existence of conflict has become an issue of concern in Idah Local Government as a result of employees’ welfare. The resulting effect has not only affected the employees but also the organisation as a whole. This study examined the Effect of Conflict Management on Worker’s Performance in Idah Local Government. The study adopts survey design and is cross sectional in nature. The population of the study consists of 400 staff of Idah Local Government, out of which a sample size of 200 was determined using Taro Yamane formula. The study made use of primary and secondary data. A total number of 200 copies of the questionnaire were distributed while 150 copies were collected. Tables and simple percentages were utilized in analyzing the data. The study found that effective collaboration significantly enhances employee performance. Employees who work together tend to perform better, reflecting the importance of teamwork in achieving organizational goals. The study also found that employees who work together tend to perform better, reflecting the importance of teamwork in achieving organizational goals. It therefore recommended that workers and management should create an avenue to convert destructive conflict to constructive conflict using available styles invented.

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