EFFECT OF ORGANIZATIONAL ETHICS ON EMPLOYEE PERFORMANCE (A STUDY OF ZENITH BANK PLC ENUGU)

A B S T R A C T Employees with strong work ethics present themselves as professionals in every sense of the word. The study determined the effect of the work ethics of employees on their work performance. The literature review was undertaken to deepen the concept and establish the theories of the study. Descriptive assessment and correlational research design were applied. It used research questionnaires to gather the data from the respondents consisting of the employees of Zenith Bank Plc Enugu. The study found that the work ethics of employees along three components (the attitude toward the work itself, moral attitude toward the work, and intrinsic motivation) are considered high. Their work performance along with task and contextual performance is high, while counterproductive behavior is low. In terms of the correlation between work ethics and individual work performance, the results manifested a significant correlation between work ethics and individual work performance. But taking the dimensions of work ethics separately, only the attitude toward the work itself and intrinsic motivation affect the individual work performance along with task and contextual performance. Moreover, a moral attitude toward the work affects counterproductive behavior.