THE IMPACT OF ONLINE BANKING AND AUTOMATED TELLER MACHINE ON DEPOSIT MONEY IN NIGERIA
Abstract
ABSTRACT
The study examined the impact of online banking and ATMs on deposit money bank in Nigeria. The study specifically examined the influence of ATMs on customer satisfaction and also analyze the impact of online banking and ATM on the profitability of deposit money banks. The study made use of secondary data sourced through annual reports and accounts of the sampled banks. Data collected were analyzed using regression analysis. Result of the analysis showed that interest rate (INTR) is negatively statistically significant to the profit of money deposit banks. It was also observed that Value of Automated Teller Machine (ATM) is negatively statistically significant to profit of money deposit banks. The study also showed that value of E-Payments transactions (VAEP) is positively statistically significant to profit of money deposit banks. The study concludes that interest rate and Automated Teller Machine impacts negatively to the profit of money deposit banks while the Value of E-Payment impacts positively to the profit of money deposit bank within the period. Based on the findings, the study recommended that central Bank of Nigeria should carry out more studies to understand while ATM impacts negatively despite the volume and value of transaction undertaken through this channel. However the use of E-Payment system should be encouraged through ensuring that networks are always available to increase the volume and value passing through this channel as it impacts positively to the profit of money deposit banks.
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