EFFECT OF JOB SATISFACTION ON WORKERS PERFORMANCE IN THE COMMUNICATION INDUSTRY (A STUDY OF NIGERIA TELEVISION AUTHORITY NTA ENUGU)

ABSTRACT Banks are the backbone of any country and therefore their contribution to the nation should be the fullest. Job satisfaction is one of the most widely discussed and enthusiastically studied constructs in related disciplines such as industrial organizational psychology, organizational behavior, personnel and human resource management and organizational management. The job satisfaction is the favorable or un-favorable attitude with which the employee views his/her work. It expresses the amount of agreement between one's expectation of the job and the rewards that the job provides. Job satisfaction, thus, is the result of various attitudes possessed by an employee. These attitudes are related to the job under condition with such specific factors such as wages, supervisors of employment, conditions of work, social relation on the job, prompt settlement of grievances and fair treatment by employer. The Banking sector in Nigeria has always been one of the most preferred destinations for employment. In this decade, the banking sector has emerged as a sunrise sector in the Indian economy. It is often said that 'A Happy Employee is a Productive Employee.' This study will try to examine as to what extent job satisfaction has lead to good working performance and the factors which influence employee's job satisfaction.