MANPOWER TRAINING AND EMPLOYEE’S PRODUCTIVITY IN FIRST BANK PLC, MAKURDI BRANCH

ABSTRACT This study examined Manpower Training and Employee’s Productivity in First Bank Plc, Makurdi Branch. The specific objectives of the study include: Determination of manpower training policy of First Bank, the nexus between manpower training and employee’s productivity in First Bank, the factors militating against effective manpower training in First Bank and possible ways of improving manpower training in order to enhance productivity in First Bank. The study employed survey design as its methodology, using questionnaire as the main instrument of data collection. Theoretically, the study adopted human capital as its framework of analysis. Findings of the study revealed that higher productivity results from the successful completion of corporate goals and objectives, which is made possible by training. The effectiveness, efficiency, and motivation of a team are built through training and manpower development, which also increases workers' self-assurance and respect. In order to adapt to new technology and other organisational changes, the knowledge and skills of the workforce are thereby developed. Opportunities for employee promotion to replace departing employees are also created by training and human resource development. It is regrettable to state that First Bank struggles to conduct regular staff training. Over the years, the bank has fallen short of providing its workforce with the necessary training to advance their professional growth. This trend has had a detrimental influence on the efficiency of the bank's staff, which has led to First Bank's weak income base. The study comes to the conclusion that, with an objective investigation of the causal variables and the implementation of appropriate institutional procedures to handle the multi-dimensional difficulties involved, the existing challenges of manpower training in First Bank are not insurmountable. The study suggests that First Bank create effective staff development and manpower training programmes for its employees to raise morale, increase productivity, and make sure that workers' training is undertaken periodically to guarantee they can handle new difficulties.