INFORMATION AND COMMUNICATION TECHNOLOGY AND ITS CHALLENGES ON OFFICE TECHNOLOGY AND MANAGEMENT STUDENTS IN THE POLYTECHNIC, IBADAN

ABSTRACT The purpose of the study is to examine information and communication technology and its challenges on office technology and management students in The Polytechnic, Ibadan. The sampled size was used by the researcher for the study. The methodology adopted was simple percentage and tables, and Chi-square. After the analysis, the researchers found out there are significant relationship between information and communication technology (ICT) and office technology and management students. The knowledge and skills needed by undergraduates in the areas of information and communication technology (ICT) in job performance is to provide adequate training for the secretaries who have known knowledge about information communication technology. The effect of information technology on the job performance of the secretaries is lack of adequate facilities for the workers to use to have enough knowledge and skills about information technology. There is implementation of information and communication technology (ICT) for national development Hence, it is recommended that Constant training and retraining of employees using relevant ICT facilities should be used to improve the quality of secretaries. Organizations should endeavor to organize training and development programmes that will further enhance the effective performance of secretaries through acquisition of additional skills. Job training is the ultimate purpose to reach a level of productivity. Therefore, there is need for training and re-training of secretaries on ICT in order to achieve maximum output. Secretaries should always be ready and open-minded to acquire additional training/skills development, bearing in mind that changes occur frequently in the line of their chosen career and they are not left behind in the use of ICT in this digital age. Comment