CONFLICT MANAGEMENT AND ORGANIZATIONAL GOALS (A STUDY OF ABIA STATE POLYTECHNIC, AВА)

This study examined how low productivity, strike actions, lack of specific plans, reduction of group cohesiveness, low quality of output and lack communication as a problem in an organization. The objective of this research work is to ascertain how managers are unable to handle the steady occurrence of strike action in the organization and how low production can hinder the achievement of the organization. And also to determine how management were non-sensitive to retarded communication hindrance in achieving an organizational goals. Seventeen (17) research questions were stated and three research hypothesis were tested. The population of the study was 180 and the sample size was 124. The simple random, sampling technique was used in determining the sample size. The data were presented on tables. While percentage method were used in analyzing the data. The findings shows that the organization lacked the right caliber of personnel who can effectively resolve conflict. Also management does not have the ability to recognize the various levels of conflict in the organization. Based on this findings the researcher recommended that the organization should recruit personnel who are qualified to match the various positions and those who have the attitude which a manager should posses towards conflict resolution.