THE IMPACT OF QUALITY CONTROL TECHNIQUES ON PROFITABILITY OF AMASCO OIL KADUNA

ABSTRACT The research is on Impact of Quality Control Techniques on Profitability of Amasco Oil, Kaduna. The objective of the study are: to assess the impact of quality control techniques on the profitability of Amasco Oil, to identify the specific quality control practices that contribute most significantly to financial performance, to evaluate the challenges faced by Amasco Oil in implementing effective quality control techniques, and to recommend strategies for improving quality control processes to enhance profitability. Various literature related to study were consistently synthesized to ascertain their relevance with the subject matter. Sample size of 45 were used from the population of 45 with the aid of consensus technique. However only 40 copies of questionnaire were valid. Questionnaire were administered to the staff of Amasco Oil Kaduna to seek their opinion on the subject matter. The findings demonstrated that implementing robust quality control techniques such as Statistical Process Control (SPC), Six Sigma, Total Quality Management (TQM), and ISO 9001 Quality Management System significantly enhances profitability by minimizing waste, reducing production defects, and improving customer satisfaction. The study concluded that Quality control techniques significantly improve profitability by reducing costs associated with defects, warranties, and recalls. It was also recommended that the management of the need to provide regular training on quality control tools and techniques. So as to educate employees about the importance of quality standards to foster acceptance and commitment. .