DESIGN AND IMPLEMETATION OF AN AI-ENHANCED CHATBOT TV INFORMATION ENQUIRIES (A CASE STUDY OF FEDERAL POLYTECHNIC, NASARAWA)
Abstract
ABSTRACT
This study sheds light on how the Federal Polytechnic Nasarawa, can use Chatbot in student service support. The findings provide implications to students’ service satisfaction. In the study of the implementation of a Chatbot in the Federal polytechnic Nasarawa, website to electronically and swiftly provide users with support and assistance, the control center is based on the server where the administrator which provides the system with frequently asked questions as well as reported issues and help on the use of the website into the chat robot(Chatbot). The study design utilized the HTML and CSS programming language for the design of the front end while SQL was used in building the backend section of the system.
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