CONFLICT MANAGEMENT TECHNIQUES AND PERFORMANCE OF DANGOTE CEMENT COMPANY OBAJANA KOGI STATE

Conflict is a natural phenomenon in most organizations as long as human relationships are involved. As such, the existence of conflict has become an issues concerning Dangote Coment Company Obajana, Kogi State as a result of employees' welfare. The resulting effect has not only affected the employees but also the organization as a whole. This study examined Conflict Management Techniques and Performance of Performance of Dangote Cement Company Obajana. Kogi State. The study adopts survey design and is cross sectional in nature. The population of the study consists of 112 staff of Dangote Cement Company Obajana. Kogi State Multiple regression was utilized in analyzing the data. The study found that collaboration strategy and avoidance strategy have positive significant effect on the performance of Dangote Cement Company Obajana, Kogi State, while compromise strategy has a negative significant effect on the performance of the organization. The study concluded that there is no one best strategy in managing conflict as the manager of conflict depends on the behavioral intentions of the parties to conflict, the time frame and the situation the organization finds itself. It therefore recommended that management Dangote Cement Company Ohajana, should emphasize on adoption of collaboration and avoidance strategies in order to improve the performance of the organization.