APPRAISAL OF THE ECONOMIC IMPLICATION OF ELECTRONIC BANKING IN NIGERIA BANKS (A STUDY OF ECOBANK)
Abstract
Electronic banking service has become an important practice among commercial banks in Nigeria. The Introduction of banking services to customers. The study aims at examining of the electronic banking contributions to service delivery of Nigeria commercial banks, the study was carried out in Aba, Abia State with thirty (30) questionnaires distributed and twenty-eight were completed and returned by the respondents. Chi-square was used to test the formulated hypotheses. This study looks at the relationship between the contribution of electronic banking and service delivery in the sampled banks. The findings revealed that bank management should create awareness to inform the public about the benefits derived on the e-banking service product collaboration among banks should be employed by every banks in order to prevent fraudulent and hackers form manipulating the banks' data and duping money from the banks' account. Finally, provision and maintenance of public network system such as telephone (NITEL), the availability of basic infrastructures is electronic banking services.
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