USE OF ONLINE DATABASE FOR INFORMATION PROVISION AND MANAGEMENT IN MUHAMMADU WABI LIBRARY

ABSTRACT The primary aim of this study is to examine the use of online databases for information provision and management in Muhammadu Wabi Library, FPTB Bauchi. Specifically, the study sought to assess the extent of use of online databases by users, evaluate their impact on information provision and management, identify the challenges associated with their adoption, and propose strategies for improvement. The study employed a survey research design, and data were collected using structured questionnaires administered to 336 respondents, including students, academic staff, and non-academic staff. The findings revealed that the majority of respondents perceived the library’s electronic resources as inadequate, outdated, and not fully aligned with their academic needs. Although many respondents (55.95%) reported regular use of electronic resources, frequent use of diverse categories of e-resources was low, and most users spent limited time engaging with them. User satisfaction with the quality, relevance, and accessibility of electronic resources was generally low, with significant dissatisfaction regarding system speed, technical support, and staff assistance. Key challenges identified included poor internet connectivity, limited access to computers and devices, lack of adequate training, subscription and coverage gaps, and frequent technical issues. Based on these findings, the study concluded that while Muhammadu Wabi Library provides essential online databases for academic work, infrastructural limitations, technical challenges, and insufficient user support hinder optimal use and management of these resources. Recommendations include expanding and updating electronic resources, improving access and infrastructure, providing user training and orientation, addressing technical challenges, and enhancing awareness of available databases. Implementing these measures will enhance the effectiveness, accessibility, and utilization of online databases, thereby improving information provision and management within the library.