HUMAN RESOURCES MANAGEMENT AND ATTAINMENT OF ORGANIZATIONAL GOALS: A CASE STUDY OF ZENITH BANK PLC, UYO, AKWA IBOM S TATE

This study evaluates the relationship between human resources management and attainment of organizational goals in Zenith Bank Plc, Uyo Akwa Ibom State. The survey method was adopted to carry out the study, hence, the utilization of personal interview and administration of a structured questionnaire to a subset of the population of study. The resource-based theory which lays emphases on developing the employees through various human resources management strategies for optimal performance and productivity was employed as the theoretical framework for the study. The findings of this study revealed that; promotion and performance appraisal have contributed to the performances and productivity of workers in Zenith Bank. This however, implies that human resources development has a positive relationship with attainment of organizational goals in Zenith Bank Plc, Uyo, and Akwa Ibom State. It was recommended among others the need to give priority attention to continuous training and re-training of staff, with particular emphases on technical and professional areas especially for the management and operational staff coupled with standard employee performance appraisal system and provision of needed working tools/equipment and facilities.