EFFECT OF SALES PROMOTION ON THE PERFORMANCE OF FAST FOOD BUSINESS IN NIGERIA (CASE STUDY OF CHICKEN REPUBLIC, ADO EKITI, EKITI STATE)
Abstract
This research conducted was to examine the effects of sales promotion on the performance of fast
food businesses in Nigeria. The objectives in achieving the topic are; to impact of sales promotions
on customer patronage in the fast food industry; to analyze the relationship between sales
promotions and sales volume in Nigerian fast food businesses and to evaluate the influence of
sales promotions on brand loyalty among fast food consumers. The study used descriptive crosssectional research design. The population of staff and management of Chicken Republic, Ado Ekiti.
Sample for the study therefore was 60 staff and management of Chicken Republic, Ado Ekiti. The
primary data was collected through the use of a structured questionnaire and was analysed
through descriptive and inferential statistics. The study revealed that the significance of sales
promotions in influencing customer behavior and business performance, Sales promotions have a
significant impact on customer visits, sales volume, and brand loyalty, and lastly, it revealed that
sales promotions are an essential strategy for fast food businesses in Nigeria, driving both
customer engagement and financial performance. It was recommended that, given the positive
impact of sales promotions on customer patronage and sales volume, Chicken Republic should
consider increasing the frequency of these promotions to maintain customer interest and drive
consistent sales growth. sales promotions are effective at attracting new customers, they should
also focus on retaining existing customers. Offering loyalty rewards or exclusive deals to repeat
customers during promotions can help build stronger customer loyalty. To appeal to a broader
audience, Chicken Republic could diversify its promotional strategies by offering a mix of
discounts, bundle deals, and limited-time offers.
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